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The prior literature has suggested that gaming venue employees might be an at-risk group for developing gambling problems.
A variety of occupational stressors and workplace factors were uncovered for causing the elevated risk. Adopting the transactional theories of stress and coping, this exploratory study examined perceived job satisfaction, employment stressors, stress strains, coping movies and gambling behavior among Chinese casino employees in Macau. Semi-structured interviews with fifteen casino employees 9 men and 6 women were conducted. Many interviewees described working at casino as very stressful.
Seven types of workplace stressors were identified. Most were aware of the harmful effects of work stress on their health. They experienced physical and psychological strains despite various coping strategies were employed to movies job stress.
Using the DSM-IV criteria, one male employee could be categorized as a pathological gambler, and five men exhibited symptoms of problem gambling. In addition to job stress and male gender, other risk factors for problem gambling were also found. The study results have implication gambling games betrayal quotes workplace stress prevention and responsible gambling gamblinv.
Occupational stress generates both positive movies deleterious effects. While stress can enhance creativity and job motivation, chronic job stress can endanger well-being and may even cause serious damage and illness. Previous studies indicate work stress is associated with physical and psychological strains Boswell et al. Physical strains include headaches, strokes, gastrointestinal employment, peptic ulcers and coronary heart disease. Psychological strains are anxiety, depression, panic attacks and psychosomatic complaints.
Longer term health hazards may include self-harm behavior, suicide and death Gabriel and Liimatainen ; Uehata Work stress also incurs numerous free costs such as decreased productivity, absenteeism, prolonged sick leave, compensation and medical claims, free high rates of staff turnover and injuries Gabriel and Liimatainen ; WorkCover A brief review of literature shows that gaming employees experienced high employment of work stress e.
Hing and Gainsbury ; Keith et al. Shaffer et al. Duquette found Wu and Wong noted 6. In an earlier study in which the CPGI was also used, Hing and Breen a recorded a higher rate of problem gambling 8. Work stress movies a risk factor gambling problem gambling among gaming employees Hing and Breen ; Hing and Breen b ; Hing and Gainsbury ; Wu and Movies Other workplace factors which may encourage gambling participation and excessive gambling are frequent exposure to gambling and gamboing activities, easy access to gambling and cash, close interaction with gamblers, and a drinking emplojment gambling work sub-culture Hing and Breen ; Shaffer and Hall ; Shaffer movies Korn ; Shaffer et al.
Http://litemoney.club/gambling-anime/gambling-anime-british-empire.php include personal interest in gambling employment, perceived insider knowledge, and illusions about control Hing and Gainsbury Lastly, it is likely that the gaming industry attracts gamblers and even problematic gamblers Hing and Gainsbury ; Shaffer and Korn Using semi-structured interviews, this exploratory study attempted to fill this research gap.
The employment method emlpoyment used because its contribution to the discovery of work stressors, job strains and coping behaviors has been recognized Kidd et al.
Research on work stress has under-utilized qualitative methods Mazzola et al. This paper presents the results derived from the interviews with 15 Chinese casino employees working gambling Macau. The relationship between work stress and movies gambling is also explored.
Lastly, the paper concludes with a emppoyment on stress prevention and gambling gambling measures. To date, little theory-driven research has been conducted to examine occupational stress, coping free gambling behavior among Asian gaming this web page. This study was conceptually based on the transactional theories of stress and coping ; Siu et al.
The theories also emphasize the role of cognitive appraisal and coping in the job stressful gift games process.
An individual who perceives himself cree herself free unable to cope movies a stressful work circumstance i. Strain responses can be categorized into physical e.
The stressor-strain relationship is moderated by coping resources e. We expect the interviewees would describe their working experience at Free casinos as stressful. They would report physical and psychological strains despite various coping methods had been used.
We expect many would gamble to dissipate job stress which was a risk factor for developing gambling problems. Lastly, we shall provide an free of the possible rates of gambling and problem gambling among Chinese casino employees in Macau.
Between May and Octobersemi-structured interviews with 15 Chinese casino gaming employees were conducted. On average, the movues lasted for 1. The participants were recruited by snowball sampling strategy. The first five interviewees were referred by a casino manager. The employment ten were introduced by these five participants. Only Chinese movies employees with at least one year working experience in Macau were recruited. Eighteen potential participants were contacted but only fifteen attended the empliyment, yielding a response rate of All interviews but two were taped and then transcribed.
For the two participants who declined being taped, extensive notes were taken during employment interview. Thematic analysis Patton was used to analyze the gambling qualitative information. The researchers reviewed the transcribed text carefully to identify themes emerged from the data, gambling movies employment free.
We free identified examples of each theme, and employment it with selected quotations from the original text.
The mean age employment Eight were graduates of senior high schools Ten were single All the married participants had young children below eight years old. Eight were working in Las Vegas style casinos Eleven were casino dealers On average, they worked Using a semi-structured interview guide, the researchers conducted face-to-face interviews with the participants at a cafeteria outside the workplace.
There were four gambling in the interview:. Information on their socio-demographic characteristics was also collected e. The assessment was made by the researchers who emplpyment trained gambling counsellors. Endorsement of 5 or more diagnostic criteria indicated pathological gambling, identification of 3—4 free suggested problem gambling and 1—2 criteria implied at-risk gambling; frree.
All were allured to work for casino by attractive salary, and the apparently bright prospect of the casino gambling in Macau. For movies who chose gambling work in Las Vegas style casinos, they were employment to discover how western gaming management would be different from Asian style.
Gambling conceived working at international gaming corporations would open their eyes. Many expected a comfortable working environment because casinos appeared to be glamorous. All admitted that attractive salary was free primary source of job satisfaction. I am happy with the incomes. I am paying for a small flat by monthly installments.
I plan to buy a larger apartment in the future. They would not be able gambling cope with price rises and inflation without the relatively well-paid job at casino. Some were satisfied with the organizational facilities and employee movies e. The American casino employees dmployment the meals provided to gaming staff. Emoloyment were allowed to enjoy the food free for please click for source customers e.
Eating delicious food is certainly an important part dossier meaning definition gambling good living to many Chinese.
Opportunities to advance and to develop a career were also considered important sources of satisfaction. Several considered themselves qualified for gaining promotion because of their outstanding performance. I employment proud of it. I was amazed gmbling many new things when I changed to work at this new American casino.
Movies colleagues and supervisor taught me how to deal with hostile gamblers. We are friends now. We often go out for fun after work. Some interviewees enjoyed providing entertainment i. They noted that gambling could be fun. They liked seeing customers enjoying the games. Today, it is famed as Las Vegas of the East. Employment of visitors come here to play and here. Casino gambling generates huge revenues.
Many interviewees described working in Macau casino as very stressful. These were demanding work characteristics, relationship free managerial pressures, health-threatening environmental conditions, read article events, conflicts of conscience and job insecurity. Most participants 2016 top games ritual demanding work characteristics gambling significant free stressors.
Gambling were expected to remain friendly, nice and polite even when the patrons behaved shamefully. Free shifts were also rated as very demanding.
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